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Details updated 2 days ago
From £40 Per Hour
Norfolk
Minimum Visiting Time 30 Minutes
Eastern Specialist Services T/A Cavell Healthcare
01603 340 044
(Enquiries)
Registered Office: Suite 6, Wensum Mount Business Centre, Low Road, Norwich, NR6 5AQ
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Regulator rating: Good
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About Us
Cavell Healthcare is an award-winning, CQC-registered domiciliary care provider delivering high-quality care, and support services across Norfolk and Suffolk since 2016. With offices in Norwich, Lowestoft, and Cromer, we support individuals throughout East Anglia to live safely, independently, and with dignity in the comfort of their own homes.
Our person-centred approach places clients and their families at the heart of every care plan. We recognise that every individual has unique needs, preferences, and goals, which is why we provide tailored support designed to promote independence, wellbeing, and quality of life. Whether someone requires occasional assistance, multiple daily visits, live-in care, reablement support, or complex care services, our dedicated team is committed to delivering compassionate and professional care that makes a real difference.
At Cavell Healthcare, we are proud of our highly trained workforce and our strong reputation within the local community. Our staff provide care 365 days a year, ensuring reliable support whenever it is needed.
Through our innovative Cavell Choice service, we offer a range of additional wellbeing and independent living services designed to help people remain active, comfortable, and confident in their own homes. These services include professional hairdressing, basic hand and foot care, gardening support, home improvements and maintenance, ear wax removal, and digital care technology through our Digital Mii Care service. By providing practical support that goes beyond traditional care, Cavell Choice helps individuals maintain their independence, enhance their wellbeing, and continue living safely and comfortably within their own communities.
We are a multi-award-winning organisation, having received recognition at the Great British Care Awards for several consecutive years. Our commitment to excellence extends not only to the people we support but also to our employees, creating a positive and supportive culture that enables our teams to deliver outstanding outcomes. Cavell Healthcare has also achieved consistently strong CQC ratings, reflecting our dedication to maintaining the highest standards of care and service delivery.
Named in honour of the inspirational Norfolk nurse Edith Cavell, our organisation is built on values of compassion, respect, courage, and dignity. These principles continue to guide everything we do as we empower people to remain independent, maintain control of their lives, and enjoy the highest possible quality of life within their own homes and communities.
Care at Eastern Specialist Services T/A Cavell Healthcare
-
Age
- 18 - 64
- 65 and over
-
Key Types
- Hourly
- Live-in
-
Type of Care
- Diabetic care
- Down's syndrome
- Eating disorders
- Head/brain injury
- Heart conditions
- Learning disability / Autism
- Mental Health
- Palliative / End of Life
- Parkinson's disease
- PEG feeding
- Personal care
- Physical disability
- Physically frail
- Sensory impairment (visual / hearing)
-
Specific Care Needs
- Cancer
- Catheter
- Challenging behaviour
- Dementia inc. Alzheimer's disease
- Stoma
- Stroke
-
Care Services
- Companionship
- Convalescence
- Cultural support e.g. faith, values and beliefs
- Dietary requirements e.g. pureed, gluten-free, vegan, vegetarian, Kosher, Halal
- Domestic / Home help
- Escorted trips e.g. visits outside the home in the community
- Food preparation
- LGBTQ+ support
- Male or female carers available
- Medication assistance (oral)
- Pet friendly e.g. staff are comfortable around domestic animals
- Pet services e.g. staff provide dog-walking, feeding, etc.
- Rehabilitation inc. post-op support
- Shopping
- Sit-in services
- Transportation
- Two carers per visit (double-up care)
About The Team
Our team is fully DBS checked to ensure safe and responsible recruitment. All staff complete and maintain current Infection Prevention and Control training to support safe care delivery. Further details about the team are available upon request.
Funding Sources
- Local Authority
- Local Authority with top-up
- Self-funding (private)
Areas We Cover
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Languages
- English
Fees
Care fees aren’t fixed and can vary depending on your needs, how long visits are, when support is delivered and the type of care required.
The price shown is a starting rate. Please contact the provider to discuss personal care needs and funding choices.
Rate
From
Hourly Price
£40
Live-in rate (£ per week)
£2,000
Regulator Rating
Overall: Good
-
Safe:Good
-
Effective:Good
-
Caring:Good
-
Responsive:Good
-
Well-led:Good
Additional Information
Accreditations
- We are a registered Disability Confident Employer, committed to creating an inclusive workplace and supporting individuals of all abilities. As a recognised and trusted care provider within the community, we have been delivering high-quality care services since 2016. Over the years, we have built a strong reputation for providing compassionate, person-centred support that enables individuals to maintain their independence and wellbeing. One of our focuses is delivering reablement services, and all of our staff receive comprehensive training in reablement principles and practices. Our approach has achieved consistently positive outcomes, with a high success rate and excellent feedback from the people we support and their families.
Awards
- We are proud to have been recognised at a number of prestigious social care award ceremonies over the years, reflecting our ongoing commitment to delivering outstanding care and supporting our workforce. 2021 – Cavell Healthcare received the Social Care COVID Hero Award at the Great British Care Awards. 2023 – Cavell Healthcare won the Exceptional Social Care Award at the National Stars of Social Care Awards. 2023 – We were honoured with the Workforce Development Award at the Great British Care Awards. 2023 and 2024 – Cavell Healthcare won the Celebrating Excellence in Social Care Award at the Great British Care Awards. 2024 – We received the Recruitment and Retention Award at the Great British Care Awards. November 2025 – Miranda Welton, our Registered Manager, was awarded Highly Commended at the Great British Care Awards in recognition of her Outstanding Contribution to Care. These achievements highlight the dedication, compassion, and professionalism of our team and our continued commitment to excellence in social care.