HCC Care & Support
03303 210 669
(Enquiries)
Registered Office: 60 Portland Road, London, SE25 4UF
Availability
About Us
At HCC Home Care & Support, we believe that the best care is delivered in the place you feel most comfortable — your own home. Our mission is simple: to provide high-quality, compassionate, and person-centred care that allows individuals to live safely, independently, and with dignity in familiar surroundings.
We understand that choosing care can feel overwhelming, which is why we take a supportive and transparent approach from the very beginning. Our experienced team works closely with each individual and their family to understand their unique needs, preferences, and routines, creating a tailored care plan that truly reflects their lifestyle.
Our services are designed to support a wide range of care needs, from a few hours of assistance each week to full-time, round-the-clock care. We provide visiting and domiciliary care, live-in care, respite care, emergency support, and specialist services, ensuring that no matter the situation, we are able to respond quickly and effectively.
At the heart of everything we do is flexibility. We understand that care needs can change, sometimes at short notice, which is why our services are designed to adapt with you. Whether you require temporary support following hospital discharge, ongoing help with daily living, or urgent care in an emergency, our team is available to provide reliable support when you need it most — including 24 hours a day, 365 days a year.
Our carers are carefully selected, fully trained, and genuinely passionate about making a difference. Each member of our team undergoes a thorough recruitment process, including enhanced background checks, referencing, and competency assessments, ensuring you receive care from professionals you can trust.
Choosing HCC Home Care & Support means choosing a provider that prioritises continuity, consistency, and quality. We aim to provide familiar carers wherever possible, helping to build meaningful relationships and a sense of trust. This not only improves the care experience but also supports emotional wellbeing and overall quality of life.
We also recognise the importance of supporting families as well as individuals. Our team is always on hand to provide guidance, reassurance, and clear communication, ensuring you feel confident and supported every step of the way.
Above all, we are committed to delivering care that goes beyond the practical — care that brings comfort, confidence, and peace of mind. With HCC Home Care & Support, you are not just receiving a service; you are gaining a dedicated partner who is focused on helping you live the life you choose, on your terms.
Care at HCC Care & Support
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Age
- 18 - 64
- 65 and over
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Key Types
- 24-Hour
- Hourly
- Live-in
- Overnight Care
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Type of Care
- Diabetic care
- Down's syndrome
- Eating disorders
- Head/brain injury
- Heart conditions
- Learning disability / Autism
- Mental Health
- Nursing
- Palliative / End of Life
- Parkinson's disease
- PEG feeding
- Personal care
- Physical disability
- Physically frail
- Sensory impairment (visual / hearing)
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Specific Care Needs
- Cancer
- Catheter
- Challenging behaviour
- Condition-led e.g. for complex heath conditions
- Dementia inc. Alzheimer's disease
- Stoma
- Stroke
- Substance misuse
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Care Services
- Companionship
- Convalescence
- Cultural support e.g. faith, values and beliefs
- Dietary requirements e.g. pureed, gluten-free, vegan, vegetarian, Kosher, Halal
- Domestic / Home help
- Escorted trips e.g. visits outside the home in the community
- Food preparation
- LGBTQ+ support
- Male or female carers available
- Medication assistance (oral)
- Pet friendly e.g. staff are comfortable around domestic animals
- Pet services e.g. staff provide dog-walking, feeding, etc.
- Rehabilitation inc. post-op support
- Respite (support for carers)
- Shopping
- Sit-in services
- Transportation
- Two carers per visit (double-up care)
About The Team
Funding Sources
- Local Authority
- Local Authority with top-up
- NHS Continuing Healthcare (CHC)
- Self-funding (private)
Areas We Cover
HCC Care & Support offers services nationwide.
Languages
- English
Fees
Regulator Rating
Overall: Unknown/Not rated
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Safe:Unknown/Not rated
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Effective:Unknown/Not rated
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Caring:Unknown/Not rated
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Responsive:Unknown/Not rated
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Well-led:Unknown/Not rated
Additional Information
- CQC