“Eastern Healthcare Ltd provides care that treats people as individuals recognizing that people matter most. We believe in making a difference to people’s lives and putting them at the heart of everything we do.”

St Edmunds is a home where feelings matter most. Our home is stimulating and filled with items of interest for people to engage with.
We promote the need for people to be encouraged to make their own decisions and maintain control of their own lives; to feel free, safe and emotionally secure. We provide comfort and a sense of belonging and purpose.
We offer sensitive support with personal care from our committed team who are passionate about enabling, empowering and enhancing the well-being of the people who live with us. Our team are accepting of an individual’s own reality and can connect in meaningful communication with people.
An important part of our philosophy is to provide unique, individual and person-centred care.
People with dementia have the right to live an ordinary life in accommodation that meets their individual needs.
The home offers an approach based on people’s strengths that is both flexible and positive enabling residents to live as independently as possible. Individual choice is encouraged and living skills enhanced in order to promote engagement in purposeful activities such as daily living skills, education and retirement. We recognise that everyone has personal qualities, talents, abilities, interest, achievements, capabilities, dreams and wishes. We empower residents to take a lead in their care and support with greater attention to creativity, emotional wellbeing and flexibility.

We respect people’s privacy, dignity, independence and their right of choice. Care plans are established from an individual assessment and tailor made to meet the individual’s needs.
The people who live with us, their families and friends all work in partnership with the assessment and planning process.
Above all, we strive to create a home where people and feelings matter most.

AIMS AND OBJECTIVES
? We provide comfort, a sense of belonging and support the unique personal histories of people.
? We promote the need for people to be encouraged to make their own decisions and maintain control of their own lives, to feel free, to feel safe and emotionally secure.
? Our staff are all friendly, passionate, dedicated and committed to enhancing people’s wellbeing.
? We take time to get to know the people who live with us and to fully understand their past as this information is vital in understanding best how to support and care for them.
? We have an established training programme which focuses on communication, emotional support and understanding skills which we believe are vital to provide person centred care.
? We aim to define and develop sought after quality healthcare services that meet all regulatory standards at both a national and local level.

CARE
? We ensure the services we provide are delivered within the framework of The Health and Social Care Act 2008’ and The Essential Standards of Quality and Safety.’
? We promote the need for people to feel free and not controlled; feel safe and secure emotionally; provide comfort and a sense of belonging. People need to feel fulfilled, relaxed and happy in a place they call “home”.
? Person centred care plans and risk assessments are reviewed no less than once a month.
? We promote local community links. It is so important for people to still feel part of the community.
? We meet the cultural, spiritual, emotional, social and ethnic needs of the people who live with us and believe that their feelings matter most.
? We encourage and support people with daily living interaction that occupies people and focuses on the feeling that the interaction brings. Opportunities for meaningful interaction are available for people 24 hours a day.
? Family and friends are always welcome, just as they would be in your own home. Family and friends are significant partners working together to ensure the approach to care is right for the unique individual.