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Home Instead

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01322 923 750
01322 923 750 (Enquiries)

Registered Office: St Fidelis House, St. Fidelis Road, Erith, DA8 1AT

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Regulator rating: Good
Details updated 2 days ago

Availability

From £38 Per Hour
Bexley
Minimum Visiting Time 1 Hour

About Us

Home Instead Dartford is a leading provider of high-quality, relationship-led home care serving Dartford, Erith, Belvedere, Northfleet, and West Gravesend. Led by husband-and-wife duo Ram and Christina, the office is dedicated to helping older adults remain independent and happy in the comfort of their own homes. With a "Good" CQC rating and an exceptional 9.9/10 score on Homecare.co.uk, they are recognized for a compassionate approach that treats every client like a member of their own family.

Our Care Philosophy
We believe that care is about more than just completing tasks; it’s about building meaningful connections. To ensure high-quality support, we maintain a minimum visit time of one hour, allowing our Care Professionals the time to provide unhurried, attentive care. We carefully match our Care Professionals with clients based on shared interests and personalities, ensuring that a genuine bond and consistent friendship can form.

Services Offered
We provide a comprehensive range of flexible care services tailored to individual needs:

Companionship Care: Social interaction, accompanying to appointments (like GP visits or social clubs), and help with hobbies.
Home Help: Light housekeeping, meal preparation, laundry, and running errands.
Personal Care: Support with dressing, bathing, and medication management.
Specialist Care: Expert support for Dementia (City & Guilds assured training is provided to our staff), Parkinson’s, Palliative care, and rehabilitation following hospital stays.
Live-in & Overnight Care: Dedicated support for those requiring 24-hour assistance or the reassurance of a professional presence through the night.

Community & Expertise
The Dartford team is deeply rooted in the local community. Beyond home visits, we host various free initiatives to support local seniors, including:
Memory Lane Melodies: A monthly singing group in Erith designed to boost wellbeing and social connection.
Silverbirch Lunch Club: A popular gathering for food and friendship.
Educational Workshops: Providing free Scam Awareness and dementia talks, CPR workshops and the Dementia Experience Hub to help families understand the challenges of aging.

Why Choose Home Instead Dartford?
Personalised Care Plans: Every plan is bespoke and evolves as needs change.
Trained Professionals: Our team undergoes rigorous vetting and continuous expert training.
Peace of Mind: Families stay connected through our dedicated app, providing real-time updates on their loved one’s care.

Award-Winning Service: Recipients of the Home Care Award for Staff Wellbeing and a 5-star employer for six consecutive years.

Contact Information

Address: St Fidelis House, St Fidelis Road, Erith, DA8 1AT

Phone: 01322 923341

Website: homeinstead.co.uk/dartford

Care at Home Instead

  • Age
    • 18 - 64
    • 65 and over
  • Key Types
    • 24-Hour
    • Hourly
    • Live-in
    • Overnight Care
  • Type of Care
    • Diabetic care
    • Eating disorders
    • Head/brain injury
    • Heart conditions
    • Mental Health
    • Palliative / End of Life
    • Parkinson's disease
    • PEG feeding
    • Personal care
    • Physical disability
    • Physically frail
    • Sensory impairment (visual / hearing)
  • Specific Care Needs
    • Cancer
    • Catheter
    • Challenging behaviour
    • Condition-led e.g. for complex heath conditions
    • Dementia inc. Alzheimer's disease
    • Stoma
    • Stroke
  • Care Services
    • Companionship
    • Convalescence
    • Cultural support e.g. faith, values and beliefs
    • Dietary requirements e.g. pureed, gluten-free, vegan, vegetarian, Kosher, Halal
    • Domestic / Home help
    • Escorted trips e.g. visits outside the home in the community
    • Food preparation
    • LGBTQ+ support
    • Male or female carers available
    • Medication assistance (oral)
    • Pet friendly e.g. staff are comfortable around domestic animals
    • Rehabilitation inc. post-op support
    • Respite (support for carers)
    • Shopping
    • Sit-in services
    • Transportation
    • Two carers per visit (double-up care)

About The Team

Our team is fully DBS checked to ensure safe and responsible recruitment. Our workforce maintains up-to-date Infection Prevention and Control training in accordance with best practice. Care and support can be provided in several languages including Nepali, Polish, and Swedish to ensure clear communication and understanding. Please get in touch for further information about the team.

Funding Sources

  • Local Authority
  • Local Authority with top-up
  • NHS Continuing Healthcare (CHC)
  • Self-funding (private)

Areas We Cover

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Languages

  • English
  • German
  • Hindi
  • Italian
  • Nepali
  • Polish
  • Romanian
  • Swedish

Fees

Care fees aren’t fixed and can vary depending on your needs, how long visits are, when support is delivered and the type of care required. The price shown is a starting rate. Please contact the provider to discuss personal care needs and funding choices.
Rate
From
24-hour rate (£ per day)
£265
Hourly Price
£38
Live-in rate (£ per week)
£1,850
Overnight rate (£ per night)
£285

Regulator Rating

Overall: Good

  • Safe:
    Good
  • Effective:
    Good
  • Caring:
    Good
  • Responsive:
    Good
  • Well-led:
    Good
See the report

Additional Information

Accreditations
  • 10.0 rating on www.homecare.co.uk https://www.homecare.co.uk/homecare/agency.cfm/id/65432234475
Awards
  • Dartford Business Awards 2025 - 'Good For The Community Award'
  • WorkBuzz 5* Employer Award 2025 (for the 6th consecutive year!)
  • Pride of Erith Award 2025