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Urban Care Systems Ltd

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01902 471 559
07897 923 186 (Enquiries)

Registered Office: 85 Spring Parklands, Dudley, DY1 2DL

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Regulator rating: Unknown/Not rated
Details updated 2 days ago

Availability

From £17 Per Hour
Dudley
Minimum Visiting Time 15 Minutes

About Us

Urban Care Systems Ltd – Company Description

Urban Care Systems Ltd is a domiciliary care provider offering high‑quality home‑based support to adults across the West Midlands. The organisation delivers personalised care designed to help individuals maintain independence, dignity, and quality of life while continuing to live safely in their own homes. Their services support older adults, individuals with disabilities, people recovering from illness, and those needing ongoing or short‑term assistance.

The company provides a wide range of care services, including:

Personal care (washing, dressing, grooming, toileting)
Medication support
Meal preparation
Mobility and moving‑around assistance
Companionship and emotional support
Household help (cleaning, shopping, errands)
Overnight and respite care
Specialist support for dementia, physical disabilities, sensory impairments, and long‑term conditions

Urban Care Systems Ltd focuses on delivering safe, compassionate, and reliable care through trained and professional carers who visit individuals in their own homes. Care plans are fully tailored to each person’s needs—whether they require occasional help or long‑term, consistent support.

The company operates within the West Midlands area, including locations such as Dudley, Wolverhampton, West Bromwich, Birmingham, and surrounding boroughs.

Urban Care Systems Ltd is registered with the Care Quality Commission (CQC) to provide personal care and was officially registered on 11 July 2025. As a new provider, the service is monitored and assessed to ensure it meets the fundamental standards of safety, effectiveness, and quality.

Their mission emphasises respect, professionalism, independence, and wellbeing, aiming to improve the quality of life for every person they support.

Care at Urban Care Systems Ltd

  • Age
    • 18 - 64
    • 65 and over
  • Key Types
    • 24-Hour
    • Hourly
    • Live-in
    • Overnight Care
  • Type of Care
    • Diabetic care
    • Down's syndrome
    • Eating disorders
    • Head/brain injury
    • Heart conditions
    • Learning disability / Autism
    • Mental Health
    • Nursing
    • Palliative / End of Life
    • Parkinson's disease
    • PEG feeding
    • Personal care
    • Physical disability
    • Physically frail
    • Sensory impairment (visual / hearing)
  • Specific Care Needs
    • Cancer
    • Catheter
    • Challenging behaviour
    • Condition-led e.g. for complex heath conditions
    • Dementia inc. Alzheimer's disease
    • Stoma
    • Stroke
    • Substance misuse
  • Care Services
    • Companionship
    • Convalescence
    • Cultural support e.g. faith, values and beliefs
    • Dietary requirements e.g. pureed, gluten-free, vegan, vegetarian, Kosher, Halal
    • Domestic / Home help
    • Escorted trips e.g. visits outside the home in the community
    • Food preparation
    • LGBTQ+ support
    • Male or female carers available
    • Medication assistance (oral)
    • Pet friendly e.g. staff are comfortable around domestic animals
    • Pet services e.g. staff provide dog-walking, feeding, etc.
    • Rehabilitation inc. post-op support
    • Respite (support for carers)
    • Shopping
    • Sit-in services
    • Transportation
    • Two carers per visit (double-up care)

About The Team

All staff employed by our service hold valid DBS clearance. Infection Prevention and Control training is completed and kept up to date across the workforce. We are able to provide services in Gujarati, Punjabi, and Hindi to meet individual communication needs. Further details about the team are available upon request.

Funding Sources

  • Local Authority
  • Local Authority with top-up
  • NHS Continuing Healthcare (CHC)
  • Self-funding (private)

Areas We Cover

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Languages

  • English
  • Gujarati
  • Hindi
  • Punjabi

Fees

Care fees aren’t fixed and can vary depending on your needs, how long visits are, when support is delivered and the type of care required. The price shown is a starting rate. Please contact the provider to discuss personal care needs and funding choices.
Rate
From
Hourly Price
£17

Regulator Rating

Overall: Unknown/Not rated

  • Safe:
    Unknown/Not rated
  • Effective:
    Unknown/Not rated
  • Caring:
    Unknown/Not rated
  • Responsive:
    Unknown/Not rated
  • Well-led:
    Unknown/Not rated

Additional Information

Accreditations
  • CQC Accreditations